The Thrive Team
Diana started in accountancy and business management before becoming a Chartered Marketer. Her specialist field is strategic marketing with more than 20 years experience at senior manager and board level.
When invited to lead the Thrive team, Diana was delighted to contribute to a programme with such profound and far reaching benefits for children and the adults who work with them. Her first tasks were to meet demand and structure for growth. Looking ahead, she believes feedback is key to on-going development of The Thrive Approach.
Finance & Administration Manager
With a background in finance, accounting and business support in a career spanning over 20 years, Nicki oversees the Central Services functions at Thrive. She brings a wealth of commercial experience to the role, drawn from a range of sectors including logistics, architecture, retail and management consultancy.
Nicki joined the Thrive team in July 2011. She contributes to the effective management of people, resources and finance to ensure the rapid and sustainable growth of the company. Nicki is committed to supporting the continual growth of the Thrive in our schools, social and healthcare settings. She is the proud mother of William.
Head of Operations
Kirsty joined the Thrive team in Oct 2014 as our Training Operations Manager; she came on board to facilitate the smooth running of all our training courses. Kirsty has 6 years’ experience in a training and development background, and has had previous experience in the childcare sector.
Kirsty fully embraces the aims and objectives of Thrive and is keen to help in continuing to raise the profile of the organisation.
Member Services Manager
Kate joined the Team in May 2015 and assists members with their continuing professional development and licensing. Kate works alongside Grace Melsher, Jeannette Allen and Charlotte Cole to develop member resources.
With a background in Member Services Kate was delighted to join the team to continue to improve the member experience.
Content Development Manager
Lucy joined the Thrive team in January 2016 and oversees the Research and Development Team to develop the resources and content for all Thrive training courses.
Prior to working at Thrive, Lucy worked in editorial and publishing in London for six years, and then as a secondary school English and Drama teacher in South Devon for six years.
Lucy is passionate about the social and emotional development of children and young people, and is excited to be contributing her experience to the development of Thrive.
Mark joined the Thrive team in June 2017. As well as over 20 year’s experience in international publishing and media, he has many years of experience in marketing and PR for environmental, marine protection and animal welfare charities. He has collaborated with large media distributors such as Warner Bros, Universal Studios, Sony, 20th Century Fox, Paramount, Animal Planet and Lucas Film.
Mark co-founded a social enterprise providing ethical-eco merchandise, e-commerce, marketing and PR solutions to global non-profit organisations which was a finalist as Most Innovative Eco-Business in the Digital Entrepreneur Awards, 2012. He secured/managed licensing agreements and developed co-branded products with global companies such as Quicksilver, Global Surf Industries, Lush! Cosmetics, Sector 9 Skateboards, Billabong, Hemp Hoodlamb, Von Zipper and Chaser LA, which led to sales at retailers such as Macy’s and Bloomingdale’s. He organised several celebrity marketing, publicity, media and fundraising events in Hollywood and London.
A keen scuba diver and a BSAC Assistant Instructor, Mark is passionate about the oceans and has campaigned on marine conservation issues. He has served as Quarter-Master on the bridge of the Sea Shepherd vessel MV Steve Irwin intervening against pirate tuna fishing in the Gulf of Sidra, Iraq. In his spare time Mark is a Marine Mammal Medic for British Divers Marine Life Rescue as well as acting as Publicity Officer and a volunteer for the disability sailing organisation, Dart Sailability.
Working for Thrive gives Mark the opportunity to bring together his marketing, branding and broad-business experience to affect positive change in the lives children and adults.
IT Services Manager
Simon joined Thrive in January 2016, having previously been the Network Manager for an independent school. He brings over 15 years of IT support and network management experience to Thrive, spanning many industry sectors. He enjoys the on-going challenge of keeping up with rapid technological advances and supporting the Thrive business as it continues to expand.
Senior Lead: Healthcare
Liz is a doctor who joined the Thrive team in September 2016 as the Healthcare Sector Lead. She uses her experience as a GP to inform and develop the way that the Thrive Approach can be used to greatest effect in the healthcare sector. In addition to training, Liz also assists the Research and Development team to integrate current advances in neuroscience in the Thrive material which informs the work of Thrive practitioners.
Working for Thrive gives Liz the opportunity to bring together her knowledge gained through being a doctor and her first-hand experience of the importance of a supportive school environment in the welfare of children being brought up in challenging home circumstances. She is fascinated by the latest advances in neuroscience which continue to support why and how the Thrive Approach is so effective in bringing positive change to children’s (and adults’!) lives in simple yet profound ways.
Viv has been teaching in schools, often in challenging circumstances, for 22 years as a teacher, SENCo and senior leader. For the last 12 years she has been leading schools as both headteacher and executive headteacher in mainstream schools, a Co-operative Trust school and an academy. Most recently this has included Doncaster Road Primary School where she led the school successfully out of a special measures category by embedding Thrive as a core approach and using this as one of the tools to improve every area of practice.
Alongside these roles she has also been consultant headteacher for the Local Authority leading, amongst other things, the induction programme for new head teachers for several years. As an LLE it was her privilege to work alongside heads of other schools to support them in improving outcomes for children.
After successfully introducing Thrive into two of the schools where she had been headteacher she was thrilled to join the team as Regional Development Manager for the North of England in September 2015 and has more recently taken on the role of Principal Trainer. Viv is passionate about supporting other professionals to embed the practice and reach as many children and families as possible.
Ben joined the Thrive Team in September 2015 as Regional Coordinator and Trainer, based in the Eastern region. He has more recently taken on the role of Principal Trainer.
Originally trained in Law, Ben holds an LLB (Hons) degree, he has since gone on to complete the Thrive Practitioner Training, Thrive Action Plan Mentor training and most recently the Thrive Train the Trainer course. In addition, Ben works both privately, and in a voluntary capacity, as an Integrative Counsellor and has completed the BSc (Hons) in Integrative Psychotherapeutic Counselling.
Prior to joining Thrive, Ben has a multidisciplinary background that includes; working within inner-city community therapeutic services, supporting marginalised and vulnerable young people as both Practitioner and Team Leader; Manager of a service dedicated to the rehabilitation of offenders; Action Research and Manager of services being delivered to children, young people and families, including managing a children and family centre; an Early Help Operational Manager for a Local Authority; and as a Counsellor within an NHS Tier 3 Youth Mental Health Service.
Ben loves working for Thrive and is passionate about supporting children and young people to develop their emotional and social availability, to overcome life’s challenges and experience life’s rewards.
Head of UK Regional Development
Lee has been a teacher for 20 years in schools across England and Wales. During that time, she held the positions of SENCO, Leader for Learning, Foundation Phase Leader and, for the last eight years, Behaviour Support Coordinator for a local authority.
In addition to her practical experience in education, Lee has a BA Hons QTS in English Literature and Media, as well as a BSc Hons in Social Policy and Social Sciences. This combination of practical and academic experience gives her a broad understanding and knowledge of the complex issues that families face.
In 2014, Lee was part of the first cohort of Thrive Licensed Practitioners to train in Wales. Putting Thrive into practice with pupils, families and schools, she was amazed by the powerful impact that it had and decided to train as a trainer as a result. In February 2016, she gained her licence as a Thrive Trainer and, in May 2016, was delighted to join the Thrive team as Regional Development Co-ordinator for Wales. Lee has recently taken on the role of Head of Sector and she hopes to continue the work of improving outcomes and life chances for all.
Head of New Market Development
Jen started her career as a Teacher after qualifying from Canterbury Christ Church University in Kent and has since held senior positions in the Education, Health and Social Work Sectors. Jen has worked in a number of Schools across England and Australia, teaching and creating positive, stimulating learning environments for her children. Jen quickly found her passion for working with vulnerable children and worked alongside families and child protection services to improve attendance and educational outcomes for children and young people in her School (Jen really wishes she knew about the Thrive Approach during this time!).
In 2008, Jen decided to fuel her passion for working with vulnerable people in the Community and became the Operations Manager for a social-purpose organisation in Australia, providing support services for; children in foster care, children and adults recovering from mental illness, counselling for survivors of domestic and family violence and support provisions for people with disability. Jen managed a team of social workers, psychologists and practitioners to deliver high quality support, specialising in complex trauma and the impact of abuse and neglect on brain development, these services were aimed at increasing resilience and the overall social and emotional wellbeing for vulnerable people.
Having returned to the UK to be closer to family and friends, Jen is thrilled to be working for Thrive as the Head of Sector for the South of England and is committed to closing the gap for vulnerable children and young people, enabling them to engage with life and learning.
Relationship Manager (Yorks & Humberside)
Dominique has been working with children for 18 years, firstly as a swimming teacher, then progressing onto working in a school as a teaching assistant supporting children on a 1-1 basis with Social and Emotional difficulties. It was here that she discovered her passion for working with challenging children.
Dominique then moved on to Doncaster Road Primary School as the behaviour support worker where she later commenced Thrive training in 2012 and successfully became a Thrive Practitioner. This in turn lead to her becoming one of the lead Thrive Practitioners in the school and playing a vital role in supporting the school out of special measures.
Dominique then went on to complete the Thrive action plan mentor course and then became a Thrive Trainer. She has already supported many schools and professionals in embedding Thrive into their own settings, and feels privileged to have done so.
She is now in the next chapter in her Thrive journey as she has become a Relationship Manager for the North and Central England.
Relationship Manager (North Central)
Dani has worked in schools for the past nine years since completing her degree in Childhood & Youth Studies and Social Psychology.
Specialising in early years education she spent the first six years as a nursery nurse at Doncaster Road Primary School where she also became a staff governor and active member of the personnel committee.
In 2012 she successfully completed the Thrive Licensed Practitioner training and became one of the lead Thrive Practitioners at the school, where Thrive was one of the core tools used to support the school moving out of Special Measures.
To further her skills Dani successfully completed the Thrive Action Plan Mentor course and went on to train as a Thrive Trainer.
Dani was delighted to join the team in September 2015 and now undertakes the role of Relationship Manager. She continues to share her experience and knowledge with other professionals to develop their Thrive practice and support children.
Relationship Manager (South-East)
Diane began her career in education in 1999. She has worked in Secondary and Primary phases supporting many children and young people with Special Educational Needs & Disabilities, emotional difficulties and highly challenging behaviour. Diane gained HLTA status and went on to hold positions as Deputy to the SENCo/Inclusion Manager, Safeguarding Deputy, Pupil and Family Support and Parent Information Contact. Diane has always been passionate about working in a holistic way to support children, parents and carers with emotional needs and wellbeing.
Diane also held a role for five years at local authority level, as Assistant to Support Staff Adviser, this role included delivering the TDA Teaching Assistant Induction training module on Role & Context, devising and delivering an NQT induction module on Working with Additional Adults in the Classroom and was a member of the East Sussex HLTA selection panel and ran HLTA network meetings.
Diane first heard about Thrive in 2012 at an awareness session and felt immediately that all of her experiences had led her to this point, she completed her Thrive Primary Practitioner training in June 2012 and had a key role in embedding and developing Thrive in the school. She is passionate about Thrive and has seen some amazing developmental journeys using the Thrive Approach with children and families.
Diane was delighted to join the Thrive team in 2016, she is passionate about supporting others to develop their skills as Thrive Practitioners and ensuring schools and services are able to embed the Thrive Approach to improve life chances for children and young people.
Relationship Manager (East)
Mel has been working with children for over 25 years. She started in a village primary school supporting a child with Downs Syndrome on a 1-1 basis. This led to a job in a special school working with children who had complex needs including ASD and challenging behaviour. Working with children with ASD became a passion and the focus of the next few years. This time included working at a specialist residential setting in Norfolk now known as Acorn Park.
Feeling the need to return to a mainstream setting, Mel became a member of the Behavioural and Emotional Support Team known as BEST at a middle school in Suffolk. Here she enjoyed supporting children who were struggling to engage with learning and took this experience to a school in Norwich before working at a Specialist Resource Base for children with SEMH where her journey with Thrive began. Thrive Training commenced in 2012 and she became a licensed practitioner. Loving this role and wanting to take it to the next stage she completed the training to become a Thrive Trainer in 2018 and then was thrilled to be appointed to the role of Relationship Manager.
Having supported many schools, children and families in Norfolk throughout the SRB Outreach service, she is excited to be taking these relationships to the next stage across the East of England.
Relationship Manager (Wales)
Joey has worked with children and young people for over 14 years, starting in youth work, and then gaining a degree in Early Years Education and working as a Teaching Assistant, Humanities Teacher, Head of Department and Head of Year in Secondary schools.
He is also an experienced foster carer and is passionate about how we help Looked After Children access and thrive in education.
Joey joined the Thrive team in September 2018.
Relationship Manager – North East & North West England
Kathryn has always been passionate supporting people emotional wellbeing and meeting people where they are at so that they can engage in life and learning.
Professionally, Kathryn has a multidisciplinary background that includes NHS change management and commissioning and more recently in community development working for Eden Project Communities in the North of England. Her strategic and grassroots experience means she understands and can support people through the opportunities and challenges when introducing a new approach like Thrive into a whole setting and ensures Thrive practitioners feel equipped with the skills, knowledge, confidence and networks to support children’s emotional wellbeing.
Kathryn brings playfulness, acceptance, empathy and curiosity to everything she does. Kathryn brings a breadth of theoretical knowledge as well as practical experience of supporting children’s emotional wellbeing. With a degree in Psychology, she also has a over a decade of volunteer experience working alongside families and children with for Homestart and National Citizen Service. Alongside her role as a Relationship Manager she also volunteers one day a week as a child counsellor in a local primary school and is a support worker to child with additional needs.
Kathryn joined the Thrive team in September 2018. She lives in Leeds and supports the adoption and implementation of the Thrive Approach in settings in the North East and North West of England.
Relationship Manager – Central England
After gaining a Bsc Hons Biology, Kay went on to gain Qualified Teacher status after completing her PGCE. Working in a large secondary school, she found herself drawn to pupils that required additional support. In 2002 Kay took up the post of SENO and designated lead for LAC. Kay’s curiosity and interest in the underlying causes of behaviour took hold and led her to a post as a Specialist Behaviour Teacher for the Behaviour Support Service; both teaching in a Pupil Referral Unit and carrying out behaviour support across Worcestershire schools. Kay was later seconded within the LA to set up and run a small unit to provide behaviour support to mainstream pupils at risk of exclusion. Kay continued to follow her love of neuroscience, in particular her understanding of attachment and developmental trauma, and she moved on to be Assistant Head and SENCO, then laterly Headteacher of a Pupil Referral Unit. In 2006, following an outstanding ofsted, she was placed on the National Register for Outstanding Leaders in Education, gaining a second ofsted Outstanding judgement in 2009. Following¬¬ the Merge of two Pupil Referral Units (PRUs) Kay went on to be Deputy head and then headteacher of a KS3 /4 PRU in special measures. Kay has been a designated Senco, safeguarding and LAC lead throughout most of her career. She had also been a governor of a primary PRU setting for over 10 years.
It was in 2013 Kay embarked on her Thrive journey. For Kay this was a perfect marriage of her two passions; neuroscience and art! She was keen to implement Thrive into her setting which was instrumental in supporting the whole school community and bringing about rapid change in the school culture and ethos. After gaining her Thrive Practitioner Licence, Kay embarked on her journey to become a Thrive Trainer in 2015. Kay decided to return to mainstream as a Licenced Practitioner whilst also working as an Educational Consultant for social, emotional and mental health.
Kay is very excited to join the Thrive team and to continues to support both schools and pupils within her new role.
Relationship Manager - South West England
Rose began her career in Education as a Secondary Teacher of Religious Education, PSHE and Drama. Rose became curious about why some young people could access the classroom environment with greater ease than others and through adapting her approach, soon discovered the power of experiential learning, creativity and connected, purposeful relationships.
Rose was keen to gain greater experience in SEN and became a support teacher for young people with social and emotional difficulties alongside undertaking some in school SENCO experience. Rose quickly observed the transformative effect of securely building a trusting relationship with pupils who had experienced Adverse Childhood Experiences and her passion for nurturing intervention work grew.
Rose moved into Pastoral Leadership and Whole School development of emotionally intelligent approaches for optimal social and emotional development and well-being. Rose joined the schools Extended Leadership Team and became a Staff Governor, focussing on Safeguarding, Attendance and Well-Being, working towards improving outcomes for vulnerable children and families.
In 2016 Rose became a Thrive Practitioner and lead the implementation of Thrive in her setting. Rose became a Thrive Trainer in 2017, driven by a strong passion for the Thrive Approach and supporting delegates embarking on their own Thrive journey.
Rose was delighted to be appointed South West Relationship Manager and looks forward to working alongside schools in her region.
Relationship Manager - Central England (East)
After gaining a Bed (Hons) specialising in Primary Science, Pam has spent 22 years teaching in Primary Schools across Warwickshire, Solihull and Coventry. She has a real love of learning and has taught children from Nursery through to Year Six. During her teaching career, she has had roles as a middle leader, Assistant Head Teacher, Deputy Head Teacher and most recently a Head Teacher.
Whilst in leadership positions, Pam has taken lead roles in the development of Teaching and Learning through mentoring and coaching, enjoying supporting others to reflect and develop their own practice to best inspire and support the children in their care. Pam is passionate about the importance of a rich and balanced curriculum where children can explore and build upon their talents and develop resilience when facing new challenges and experiences. As a Deputy Headteacher, Pam was instrumental in designing a bespoke curriculum that was engaging, relevant and purposeful for children, and created projects for children, parents and carers to have fun and learn together.
Throughout all of Pam’s career, she has been truly invested in developing the whole child. She has always shown a keen interest in how to best provide the pastoral support and care that children need within a Primary setting in, and how developing strong relationships with children are key to putting children in the best possible position to learn. In 2016, Pam became a Licensed Thrive Practitioner, which she describes as being ‘the missing piece of the jigsaw’. She is fascinated by the neuroscience and physiology, and how the Thrive Approach uses up-to-date research to really make a difference with all of our children. She has successfully introduced and implemented Thrive as a Senior Leader and was thrilled to become a Thrive trainer in 2018. Pam is very proud to become part of the Thrive team as the Relationship Manager in the Central (East) region.
Relationship Development Co-ordinator
Jo joined Thrive in November 2014 after working in a variety of different industries since the start of her career. Most recently she worked within the health and wellness industry for several years, working alongside clients to support their needs.
Jo works closely with the Business Development Manager, Julie Moores, and the Thrive Regional Team to manage client enquiries and to support schools in embedding Thrive successfully. Jo also oversees training and support in the South West area and is passionate about reaching as many children and families as possible.
Member Services Co-ordinator
Grace joined the Team as Member Services Co-ordinator in January 2016 and assists members with their continuing professional development and licensing. Grace supports Kate Middleton, Member Services Manager and works alongside Jeannette Allen and Charlotte Cole to continually develop our membership benefits and resources.
Before joining Thrive, Grace worked as a Primary School Teacher, obtaining a unique insight into how Thrive is used in schools and its considerable benefits in the classroom. Grace was delighted to join the team and continue the good work to improve and develop the member experience.
Relationship Development Co-ordinator
Felicity joined the Thrive team in April 2016, working closely with business development manager Julie Moores and the Thrive regional team to manage client enquiries and to help raise the profile of Thrive.
Felicity has worked in several different industries since the start of her career and has many years of Customer Service experience. She was delighted to join the team and continue spreading Thrive across the country.
Laura joined the Thrive team in February 2016, and helps to promote Thrive to a wider audience.
After studying Graphic Communication at University, Laura went on to work at creative agencies, as well as in-house for companies in the food and healthcare industries. Her career has continued to build her knowledge of marketing and design, and she enjoys utilising her creative skills in her role at Thrive.
Anna joined Thrive in August 2016 and assists the HR Manager with the department’s day-to-day administration.
Prior to starting at Thrive, Anna has predominantly worked in the construction industry and has over 10 years’ experience in Administration. Anna was delighted to join the Thrive Team to contribute her experience and support the business.
Thrive-Online Team leader
Claire joined Thrive in October 2016 as a member of the Thrive-Online Team.
Prior to joining Thrive, Claire worked in a recruitment agency within the offshore oil and gas industry. After studying psychology at university, she had an apprenticeship at an early learning centre working with infants through to preschool.
Claire is originally from Boston, USA and after spending 5 months in London, she decided to move to the UK once she finished her degree. She is thoroughly enjoying living in the UK, being a part of the Thrive team and getting back into the industry that she is passionate about.
Training Operations Team Leader
James joined Thrive in December 2016, having previously had a 13 year career in the Royal Marines. He spent the majority of that time in a Training capacity, be it instructing or training planning and management.
He is looking forward to contributing his experience to the team.
IT Support Co-ordinator
Jonny joined Thrive in February 2017 having spent 3 years in the security sector. Bringing a wealth of customer facing and problem solving experience he is looking forward to growing with the Thrive team.
Jonny will be working closely with IT & Systems Manager, Simon Hill and looks forward to the challenge of supporting Thrive as it continues to grow.
IT Projects Coordinator
Chad joined the Thrive team in October 2018, bringing with him more than 20 years of commercial experience at management level across multiple industries including finance, banking and retail. Chad joined the team to facilitate the delivery and management of both non-technical and IT related projects supporting Thrives overall’s future plans.
Chad is passionate about supporting children and young people to develop their emotional and social availability, to overcome life’s challenges and experience life’s rewards
Software Development Co-ordinator
Luke joined Thrive in July 2017 with an experienced business intelligence and software background and a demonstrated history of working in the information technology and services industry.
After gaining an honours degree in computing from Sheffield Hallam University Luke has gained extensive experience from a variety of roles in service delivery, requirements analysis, technical support, data analysis, enterprise software, and databases.
Luke looks forward to contributing his technical experience to the team.
Member Services Co-ordinator
Charlotte joined Thrive in July 2017 and is delighted to support the team in maintaining an excellent member experience.
In 2008 Charlotte moved to the United States where she attended The American Academy of Dramatic Arts, obtaining a degree in Theatre. Since graduating Charlotte has worked in various fields from Voice acting to Customer service, and most recently as an Elementary school Teaching Assistant.
Charlotte is thrilled to join the Thrive team as her first job back in the UK after many years.
Relationship Development Co-ordinator
Simone has most recently worked within education for the past nine years and has spent the last seven years as Head of Careers, Enterprise and Work Related Learning in a secondary school setting as a qualified and registered Careers Advisor.
Simone works alongside the other members of the Business Development team with a focus on supporting all clients and the regional teams. Simone is committed to helping achieve the best outcomes for children, young people and their families and fully embraces the Thrive Approach.
Member Services Co-ordinator
With a passion for the best possible outcomes for children and being keen to develop and support others; Jeannette was delighted to join the Thrive Team as a Member Services Coordinator in August 2017.
Having originally trained as a teacher, Jeannette has since been employed in a variety of industries; the most recent 15 years being within the Early Years sector. Her previous experiences have included working as a Development Coordinator supporting childminders and a Curriculum Manager in a chain of private nurseries.
Patricia joined Thrive in August 2017 as a Training Co-ordinator after relocating from London to Plymouth.
Patricia has more than 10 years experience of organising a wide range of courses and conferences for membership organisations and charities. She looks forward to contributing this experience to Thrive and to getting involved in the organisation.
E-induction Project Co-ordinator
Kate joined the Thrive team in September 2017 as a Training Co-ordinator after 14 years working as a drama teacher and Head of Drama.
Kate is currently on a secondment in our Research and Content Development Team co-ordinating the E-induction project.
Prior to teaching Kate worked as an Operations Manager for a language school and in the recruitment sector.
She is looking forward to bringing the skills she has developed as both a teacher and a manager to Thrive. Kate is excited to be working for Thrive and wholly supports its ethos and value within schools.
Training Operations Assistant
Megan joined the team at Thrive in October 2017 as a Training Operations Assistant, after working as a Rentals Negotiator for an Estate Agent for 3 years.
After completing her exams in 2011, Megan moved to Portugal with her family and worked for a Property Management Company.
Megan is thrilled to be working alongside her colleagues at Thrive and hopes to contribute the skills she has acquired and support all her team workers.
Receptionist / Office Coordinator
Zena joined the team in November 2017. Having spent 17 years working for the Magistrates’ Court across administration and finance roles she felt like a change in direction.
With a degree in Psychology she was excited to learn about the Thrive Approach and pleased to have the opportunity to work in the organisation.
Utilising her administrative skills Zena is now the Receptionist / Office Coordinator and responsible for looking after the needs of all the teams.
In her spare time Zena enjoys painting and likes to take part in one off adrenalin sports which have included a parachute jump, paragliding, zip wiring, zorbing and flyboarding.
Publications & Content Editor
Aimee’s route to Thrive came via Virgin Care [where she was Internal Communications Manager] and NHS Devon [working as Customer Services Manager] after a period in advertising in North Devon.
Prior to this she had taught English to children in both Ibiza and the south of France and worked as a dive master in Australia coaxing nervous divers onto the Great Barrier Reef. The common theme of these disparate experiences, apart from a tendency towards sunny locations, has been communication, and specifically demystifying jargon and translating specialist knowledge for a non-expert audience.
With this background, she joins us as Publications and Content Editor on the Content Development Team, where she will create and edit Thrive’s training resources, bringing the Thrive message to a wider world.
Member Services Assistant
Katy has over 30 years’ experience of working in customer service within various industries, including hotels, cruise ships and as a Deployment Officer/Call Handler with Devon and Cornwall Police.
Katy was delighted to join Thrive as a Member Services Assistant in February 2018, and very much looks forward to being part of the team and contributing towards an excellent experience for members.
Relationship Development Team Leader
Jess joined Thrive in April 2018 after having worked within the education sector for six years both as a teacher and as an advocate for employability skills, building relationships and creating opportunities. Prior to this Jess was a qualified chef having specialised in Patisserie and ran her own small successful business.
Most recently Jess worked as a coach and tutor helping adults identify and overcome barriers to work and teaching individuals about setting up and running their own business. Jess holds a BA(Hons) degree in Business and a Diploma in Education and Training (with a focus on Special Educational Needs).
Jess works closely alongside the other members of the Business Development Team with a focus on managing client relationships, supporting all clients and the regional teams whilst raising the profile of Thrive. Passionate about removing barriers for children and young people to enable them to reach their full potential, Jess fully embraces the Thrive Approach.
Emma joined Thrive in June 2018 as Finance Co-ordinator, having gained 14 years’ experience within the Accounts department for a housing developer. In this role Emma worked closely with the Sales and Construction teams obtaining in-depth knowledge of the construction industry. Emma has obtained her AAT Level 2 Accounting qualification and also has an NVQ level 2 in Business Administration. Feeling ready for a new challenge, Emma is excited about the opportunity of working with Thrive and hopes to be a great support to her colleagues in Finance.
When she’s not working, Emma runs several times a week and enjoys long walks with her Cocker Spaniel, Monty.
Member Services Assistant (Maternity Cover)
Justina is passionate about supporting children and young people’s well-being. She has completed training in children and young people’s well-being for her degree in Counselling and is currently training in specialising in counselling young people. She feels working for the Thrive Approach compliments her passion well, in contributing to an organisation which holds support for children and young people at the heart of what it does.