Careers with Thrive

This is an exciting role that sits within our Thrive-Online team and reports directly into the Thrive-Online Manager. We are looking for a customer service focused individual who can join the team, supporting our growing number of customers with basic level User Support and wider operational questions. Whilst this person doesn’t need to be a technical wizard they will need to have a basic interest in software and be able to deal with customer enquiries and trouble-shooting, but also know when to pass onto our 2nd/3rd line support teams.

We are looking for a dynamic, driven customer focused individual to come and join our team, helping to support our bookings and training teams to deliver first class service to our customers at every touch point. You will have responsibility for developing process and creating efficiencies across the team to support our growth targets. You will work as part of the management team, supporting collaboration across all teams.

We are seeking a proactive, forward thinking and driven individual who can demonstrate a strong aptitude for working with Zoho products and has a passion for supporting children and young people. Having worked with a third party provider to implement and run Zoho, we are now bringing this capability in house. As our resident Zoho expert your work will be vital to ensure Zoho speaks to all our other systems to enhance the day to day customer experience provided by the Product & Innovation and Operations Teams, deliver high quality marketing communications, enable business development work and offer high quality reporting dashboards for the leadership team.

This is an exceptional opportunity for a dynamic, ambitious, product leader, with a passion for education, drive, emotional intelligence and experience in growing digital products. We are looking for someone who believes every child and young person should benefit from Thrive, and has the creative vision and determination to help us make that a reality. You will design and deliver a dynamic, engaging and intuitive digital platform that is easy for a wide range of customers (from teaching assistants to leaders of large Multi Academy Trusts) to use with minimal support. Our aim is to lead people through a personalised, relational training experience, provide the tools to evaluate and support pupils, and deliver product improvements on a monthly basis to meet emerging customer needs. The flexibility to transition between leading change and rolling your sleeves up to get things done is critical.

We are looking for a social media whiz to embrace the vibrant Thrive community of education practitioners, and turbo charge their ability to learn, share, and connect with us - and each other. Thrive is at the heart of a movement of people committed to improving the mental health and wellbeing of children and young people. We believe that social and emotional skills underpin good attendance, behaviour and attainment in nursery, primary and secondary school - and lead to a happy fulfilling life. This is the movement we need you to grow. Organic growth has resulted in tens of thousands of people on each of our social platforms, many of them passionate advocates of Thrive. Now we want to understand more about who they are, bring those with common areas of interest together, and determine how we can serve them better.